Help and Support

LIVE AUCTIONS NOW ALSO BROADCAST LIVE ONLINE ON A FRIDAY 10:30

PROXY BIDDING: STARTS AT 15:00 THURSDAYS CLOSES 10:00 FRIDAYS

LIVE ONLINE BROADCAST:  BIDDING STARTS FRIDAYS 10:30
Register at any time during auction to bid 


WEEKLY AUCTIONS

LIVE AUCTIONS & BROADCAST  LIVE ONLINE  ARE NOW ON A FRIDAY AT 10:30

VIEWING ON THURSDAYS ONLY 10:00 TO 15:00

COLLECTIONS: ON  MONDAY TO WEDNESDAY  10:00 TILL 15:00

AUCTION ENTRIES: MONDAY TO THURSDAY 10:00 TILL 15:00 

COLLECTION & DELIVERY: EMAIL  info@lumsdenauctions.com or CALL 966792839 


HELP & SUPPORT

Q: What is a Live Auction?

A: In a Live Auction, bids are only accepted from the auction floor from bidders who are physically present at the auction.

Q: How does a live auction work?

A: On auction day, local bidders can register for a bid card, a refundable deposit  may be required to receive a bidder card, please note that when you sign your registration card you are accepting the terms of sale for that Auction.

When the auction is about to begin, the auctioneer announces the terms of the sale so all bidders are aware of their responsibilities in bidding.

When a bidder is ready to make a bid, they simply raise their hand or their bidder card and the auctioneer and acknowledges the bid.

Upon the successful winning of the bid, the auctioneer announces the winning bidder number and the final bid amount, This information is recorded and available to the cashiers in real-time, enabling live bidders to pay for purchases as soon as the auction lot is sold.

The bidder can pay by cash only, In most cases, the bidder must remove his/her property from the auction location immediately following the sale.

HOW DOES AN ABSENTEE (Proxy )BID WORK?

Live Auctions

Visit the Auction venue, view the item you are interested in, satisfy yourself that the condition is to your satisfaction, All Lots marked T/W & GWO have a 24hr warranty from payment.

Ask for a Proxy bidding form at reception fill in your contact details and place  a bid (the highest amount you are willing to pay) for the Lot you would like to buy, please ensure you enter the correct Lot number as your bid is binding, Sign the form accepting the terms and conditions of sale, please note you may be asked for a refundable deposit.

You can leave a proxy bid at anytime during the Live Auction.

During the auction when the Lot comes up for auction there will be a staff member designated to bid for you. The bidding will never start with your bid, a live bidder will always start the bidding.
Your bid will be placed each time there is no live bidder bidding and the bidding has not exceeded your highest amount.

A Buyers premium of 10% + IVA will be added to any winning bid

What this means is:

  1. You may get the Lot for less than your high bid.
  2. You may get outbid and not win the Lot.
  3. You may win the Lot for your high bid if there is a live bidder that bids the Lot up and your high bid is the last bid.

If your Proxy bids are successful you will be informed by sms text or telephone message.

ALL winning proxy bids must be paid for within 48 hours of notification.

PRE LIVE AUCTION ONLINE PROXY BIDDING

You need Register on our catalogue system, Name, Telephone Number & email address, you will then be sent a VALIDATION email (Please check Spam folder) if for any reason you do not receive the email you can click re-send activation email, once registration complete you can login and view the latest FULL catalogue with photos and description for every Lot from Thursday 15:00 FREE of Charge

Should you wish to bid on any item just press bid on the relevant lot photo BID button, this will take you into a more detailed secure encrypted registration screen to enter your *FULL details, also  we require a mobile telephone number, the mobile number will be sent a pin code which will be required at the registration page to complete registration, this will only be required once

We only accept pre-auction online bidding until 10:00  prior to Live Auction start at 10:30.

We can also accept telephone bidding during the Auction for fully registered online bidders

What is Online proxy bidding?

Proxy bidding makes bidding on online auctions easier and less time-consuming for buyers once the auction reserve price has been met if any exist

Lumsdens will automatically place a bid on your behalf for the lowest amount possible up to your maximum bid using an increment bidding system.  This allows you to remain the highest bidder for the auction and your proxy bid will remain confidential.  Incremental bidding will only take effect once the reserve price has been met if any.  To use Lumsdens  proxy bidding system enter the maximum price you are willing to bid for the lot in the bid box and ensure you select proxy otherwise the system defaults to Absolute bid, if you make an error you can just can cancel your bids within a 5 minute time by selecting the red dustbin within the lot details

When you win the auction with proxy bidding you pay only the lowest possible winning bid, which may not necessarily be your maximum bid.

Live Auction online Proxy bidding Highest Bidder: you will receive an email stating , Your bid has been confirmed and now you are the highest bidder but may still be out bid in the Live Auction room , without any outbid notice sent. ( Online Proxy bidding closes at 10:00 on Saturday Morning, Live Auction starts 10:30 ),If you win any items at any of our Auctions you WILL receive an email with an invoice attached, you can also check your My Lumsden Dashboard under invoice history to see latest invoices.

Please note: When proxy bidding is used it may appear as if one bidder has outbid another with the exact same amount.

Example: Bidder 1 has set a maximum proxy bid of € 20.00 and Bidder 2 places a bid that matches that amount.  Because Bidder 1 placed his/her proxy bid earlier, it has priority and will be the current highest bid.  Bidder 2 must then place a new, higher bid of ≥ €20.00 to continue in the auction. This rule applies for any auction with two or more participants.

Absolute Bidding

An Absolute Bid (or traditional bid) is the “immediate” amount a bidder wishes to pay for an item. If an Absolute bid is successful, the high bid will increase directly to the full amount of the Absolute bid.

Example 1:
Assume the current high bid on an item is € 100 and is held by Bidder A with NO proxy  bid. If the minimum raise is €10, then Bidder B must bid at least €110.  However  If Bidder B places an Absolute bid of €150 then the high bid will increase immediately to €150 with Bidder B as the new high bidder.

Example 2:
Since it is important to note that Absolute bids may be competing against Proxy  Bids in the Combination Bidding environment, consider another example that is the same as the first except Bidder A has a proxy Bid of €170.  Note that by definition the Proxy Bid of €170 is not seen by Bidder B. In this case, the €150 bid placed by Bidder B will raise the high bid to €160 (€150 + the €10 minimum increment) and Bidder A will remain the high bidder.

Bid Increments

Current price             Increment

€ 0.01 - € 50.00             € 2.00

€ 51.00 - € 100.00          € 5.00

€ 101.00 - € 200.00        € 10.00

€ 201.00 - € 1000.00       € 20.00

€ 1001.00 - € 10,000.00   € 100.00


 

LIVE WEBCAST BIDDING 

Live Online Webcast Bidding – Live online bidding allows buyers to participate in a live auction without actually traveling to the where the auction is held. While the auction is being conducted on site, it is simultaneously being broadcast over the internet. Bidders who have pre-registered compete directly with bidders onsite via online bids. They can follow the live auction via an audio feed & video feed,  The auctioneer accepts the pre-registered internet bidder’s just as though the bidder were actually present.


BIDDING IN REAL-TIME, ONLINE, DURING AN IN ROOM (LIVE) AUCTION

Once a live auction begins,  Bidders gain access to an exclusive online bidding console on the lumsden auctions  website, this simulates all of the aspects of being at the auction in person. If you have registered and been approved to bid by the auction house, you can place live bids by following the steps below:

Sign into your Lumsden Auction account using your email address and password
Click Upcoming Auctions
Locate the auction you would like to bid in, and click the Join Live Bidding  button to open the bidder console
When the Red Bid Now button displays the price you would like to bid, just click the button to place your bid

PLEASE NOTE ALL bids are final if you make an error you MUST call the auction House Immediatly you may be charged lost commission.

 
TIMED ONLINE BIDDING

Timed Online auctions take place without an auctioneer calling the sale. You can bid at any time during the defined time period by entering a ‘maximum bid’. The ‘maximum bid’ is the highest amount you’re willing to pay for the lot,Maximum/proxy bid is confidential from other Bidders. . Lumsdenauctions.com will automatically bid on your behalf,  Our software enters the lowest possible Winning Bid for you. Your bid will be automatically raised until you are Winning or until you have reached your maximum bid’. Lumsden Auctions.com will notify you if another bidder places a bid that is higher than your maximum bid, however within the last 10 minutes we will not send outbid emails as there is insufficient time to respond . Your ‘maximum bid’ is kept confidential until it is exceeded by another bidder.

Max/proxy bid is confidential from other Bidders. Our software enters the lowest possible Winning Bid for you. Your bid will be automatically raised until you are Winning or until you have reached your maximum. (See above for full details)

Absolute Bid

An Absolute Bid (or traditional bid) is the “immediate” amount a bidder wishes to pay for an item. If an Absolute bid is successful, the high bid will increase directly to the full amount of the Absolute bid.

What is the difference between a live auction and a timed auction?

There are two types of online auction available on Lumsden Auctions.com:

  • Live Webcast auctions are traditional room-based auctions that are broadcast over Lumsdenauctions.com. You can bid at the auction over the internet in real-time while experiencing the atmosphere of the auction room with live audio  feeds.
  • Timed auctions take place without an auctioneer calling the sale. Each lot can be bid on for a defined time period. At the end of this period, the bidder who has submitted the highest bid wins the lot, provided the bid exceeds the reserve price.


Timed Auctions Viewing

Goods can be viewed live  in our warehouse Thursdays and Fridays 08:30 till 15:00 same week as sale goes live.

Warehouse Address : Calle Los Alamo, Unit 24 , Poligono Los Barrios, Rojales.


ONLINE CLEARANCE AUCTION BIDDING TERMS

ALL GOODS ARE SOLD STRICTLY SUBJECT TO THESE TERMS & CONDITIONS. ANY PERSON WHO FEELS THEY CANNOT COMPLY,    PLEASE DO NOT BID.

These Terms and Conditions must be strictly adhered to along with the Important Information which is displayed on all auction catalogues.  All buyers approved for auction shall be considered to have read, understood and accepted these conditions and will be bound by them

 "Lumsden Auctions" refers to John Lumsden-Donaldson T/A Lumsden Auctions the Company that owns and operates the www.lumsdenauctions.com  website with its registered office at Calle Los nazarios 11B Formentera Del Segura, Alivante 03179 Spain, Lumsden Auctions is IVA (VAT) registered ( No: ESX3972064-X). 

IMPORTANT

Please remember that by clicking to bid on the internet are a legal commitment to buy and when the hammer goes down or lot closes, you have purchased the goods at that price and in the condition they stand in. WARNING!! All lots are sold “as they lie” with all faults, typographical, photographical and quantity errors, visible damage or mechanical failings regardless if this deems the item beyond repair. The absence to any reference to the condition of a lot does not imply that the lot is free from faults, imperfections and restorations. Lumsden Auctions  will not be held responsible for any damage or defect that has not been notified to the buyer, NO warranty is given or implied.

Lumsden Auctions  will endeavour to test & write accurate descriptions on all lots and the following terms may be used when describing lots;

·         “T/W ” – We have tested the item and the basic functions are working as designed, i.e. a mixer will power on and will turn an accessory as designed, however this is not extensive to all the mixers functions and all accessories, This does not initiate any warranty on these lots

·          “GWO” – We the auctioneer, have not tested the item but have been advised by the vendor the item is working,This does not initiate any warranty on these lots

Electrical faults may not always be apparent at the time of testing, therefore no guarantee or warranty is given or implied with any lot. Any description written down in the catalogue or stated at the time of sale is not guaranteed as being correct; the information is ascertained from the goods as seen and is merely for information or identification purposes only. (The catalogue may contain photographical inaccuracies or typographical errors.) The buyer must have examined the goods prior to sale and by relying on their own judgment and assure themselves as to the condition of each item. The buyer must decide whether the description is correct and bid on what they have physically viewed in person and not on what has been described or photographed. Lots are not sold as sample, the buyer shall be deemed to have inspected the lots they buy.

VIEWING
We encourage all buyers to view Lots prior to bidding. Unless otherwise stated viewing is available .Timed Auctions Viewing

Goods can be viewed live  in our warehouse Thursdays and Fridays 08:30 till 15:00 same week as sale goes live.

Warehouse Address : Calle Los Alamo, Unit 24 , Poligono Los Barrios, Rojales.

CONDITION
Unless otherwise stated, all goods shall be deemed to be second hand, customer returns, failed delivery, overstocks or end of line, House / Business clearance items, In some instances library images are used, please note these are for illustrative purposes only and should not be used as an indication of the item condition., in any event All lots are sold as seen and carry NO warranty whatsoever, Purchasers should therefore satisfy themselves by physical inspection of lots, before bidding, as to the origin, authenticity, quality, age, weight, size and general description -as lots are sold in their actual state with all faults, imperfections or errors of description,Electrical/mechanical goods are sold on the strict understanding that these are untested, without warranties or any guarantees as to serviceability or working order NO lots are returnable in this Auction Type, you are deemed to accept these terms advertised prior to clicking the accept button . 

PRICING
In addition to the Hammer price the following fees apply to this auction.

ONLINE TIMED BUYERS PREMIUM:  15% + IVA @ 21%
LIVE AUCTION PROXY BIDDING BUYERS PREMIUM : 10% + IVA @ 21%
TAX: All Lots and fees are subject to IVA at 21% (unless otherwise stated in the catalogue with a V after the lot number)

We reserve the right to charge a deposit at registration.

Bid Increments

Current price                  Increment

€ 0.01 -    €5.00              € 2.00

€ 51.00 - € 100.00           € 5.00

€ 101.00 - € 200.00         € 10.00

€ 201.00 - € 1000.00       € 20.00

€ 1001.00 - € 10,000.00   € 100.00



PAYMENTS
Successful bidders have 48 hours from receipt of invoice to make payment in full. If that payment is not received within 48 hours of the auction closing an administration fee MAY be added to the invoice and from then on for every further 24 hours that payment is not received. Any buyers who default on payment and collection of purchased items by the end of the payment period will be barred from all further Online and in house auctions. 


Payment Types: Cash ONLY at our offices, Cash on Delivery. Debit & Credit Cards, Paypal, Bank Transfer.
Online Payments: Paypal Address : paypal@lumsdenauctions.com
Bank Transfer: (Lumsdens, IBAN ES56 2038 6016 2160 0002 1480 Swift Code: CAHMESMMXXX)
Please REMEMBER to include your bidder number and date of auction as your payment reference when paying via Bank Transfer.
Paypal: paypal@lumsdenauctions.com
We accept cash payments at our Formentera Saleroom ONLY.


DELIVERY & COLLECTIONS
Buyers have 3 days from receipt of invoice to either have collected or arranged delivery of the lots. Any lots left after this time may be subject to storage charges of €5.00 per lot per day / part day. We reserve the right to resell any goods that have been paid for but not collected within 10 working days and deduct reselling costs, storage fees, commissions etc. 
Collection
Collection in person can be made by visiting our Auction Centre at Lumsden Auctions, Please visit the Cash Office before attempting to collect your items from our Online warehouse. 
Delivery
Our team are happy to arrange for delivery of any items that you have purchased. To obtain a quote and arrange delivery please contact  delivery@Lumsdenauctions.com   or call

Lumsden Auctions are traditional Auctioneers that hold traditional sales. We hold Preview days allowing bidders the opportunity to view and inspect the goods offered prior to bidding. We remind you that if you are a consumer you have no right of cancellation under the Distance Selling Directive (Directive 97/7/EC). The implied terms of The Sale of Goods Act do not apply to Auction Sales of Second hand goods (provided, opportunity to attend in person - see DTI Directive The Sale and Supply of Goods to Consumers Regulations 2002).

ALL GOODS ARE SOLD STRICTLY SUBJECT TO THESE TERMS & CONDITIONS. ANY PERSON WHO FEELS THEY CANNOT COMPLY MUST NOT BID.

Please note by clicking the Register to Bid Button you are accepting our Terms and conditions of Sale


AUCTION TERMS GLOSSARY


ABSENTEE BID (ALSO KNOWN AS WRITTEN BID, COMMISSION BID, ORDER BID, OR PROXY BID)

An ABSENTEE BID may be placed when clients cannot or do not wish to participate in the live auction, whether in person, via a telephone bid, or through live online bidding. Clients give Lumsden Auctions the authority to execute their bid(s) on any instructed lot in a competitive environment, up to their maximum left bid. Clients may register either through their online account or contact us by email 

ACCOUNT NUMBER

An ACCOUNT NUMBER is a unique number assigned to each client for buying and/or selling with Lumsden Auctions. An account number is created the first time a client registers to bid or consigns property with the company.

AS IS

All auction items are sold AS IS, meaning in whatever condition they presently exist, and the buyer accepts the items “with all faults,” whether or not immediately apparent. Lumsden Auctions guarantees the authenticity of that portion of the description of each lot as set out in bold type in the catalog, as amended by oral or written salesroom notes or announcements, which guarantee is in effect for 30 days after the auction in which the item was sold. Said guarantee does not apply to those lots listed as: “in the style of,” “attributed to,” “the school of,” “in the manner of,” or “after.” Lumsden Auctions is not responsible for errors or omissions in the catalog or in written or oral condition reports. All measurements are approximate. Lumsden Auctions makes every effort to describe its merchandise accurately, but in the event that errors occur, Lumsden Auctions shall not be held responsible. It is the bidder’s sole responsibility to be well informed before bidding.

AUCTION

An AUCTION is a public sale in which property is sold to the highest bidder through open and competitive bidding.

AUCTION HOUSE

The AUCTION HOUSE is the physical location where the day to day business, auction previews, and auctions are conducted. Lumsden Auctions is located at  Calle Los Nazarios 11b, Formentera del Segura, Alicante, 03179.

 

 AUCTION PREVIEW

An AUCTION PREVIEW is an public exhibition prior to the auction where the lots being offered are on display. Prospective buyers will have the opportunity to inspect the lots in person as well as discuss any additional questions with department specialists.

BID

BID is a binding proposal in an auction to buy property at a specific price. (Note: an absentee bid can be cancelled or amended until the time at which the auctioneer opens the lot for sale.)

BID INCREMENTS

BID INCREMENTS are standard increments that the auctioneer will use to request competing bids at a given range of dollar value. It is important to be familiar with these increments to follow along with the sale live or when leaving an absentee bid, so as not to leave an off-increment bid. Lumsden Auctions’ Bid Increments may be found in our Terms & Conditions of Sale.

BIDDER

BIDDER is the individual, entity, or representative seeking to purchase property at an auction. The bidder may be attending in-house in the audience, bidding via an absentee or telephone bid, or bidding live online.

BIDDER NUMBER (OR PADDLE NUMBER)

BIDDER NUMBER is an assigned number each bidder receives when registering for an auction. Floor bidder’s numbers are displayed either on a bid card or paddle. Bidders raise their card/paddle to attract the auctioneer’s attention and demonstrate their intent to bid at a desired bid increment. The auctioneer will award the item to the highest bidder at the close of the lot, at which time the auctioneer will indicate the lot is sold by announcing the hammer price and the bidder number.

BUYER

The BUYER is the highest bidder acknowledged by the auctioneer at the close of each lot.

BUYER’S PREMIUM

The BUYER’S PREMIUM is a percentage the auction house retains from the buyer, which is added to the hammer price of each sold lot. The Buyer’s Premium schedule may be found in the Terms & Conditions.

CATALOG (PRINTED AND/OR ONLINE)

CATALOG is a printed or online listing of all lots offered in a particular auction. Lumsden Auctions produces full-color printed catalogs for specialized and single-owner auctions; every lot will be pictured and contain a full description with a pre-sale estimate. Online catalogs are also available for all of our auctions, which is where our most current condition reports are can be found. Click here to see past catalogues.

CLERK

CLERK records the winning hammer price and bidder number announced by the auctioneer for each lot in an auction.

COMMISSION

COMMISSION is a confidential percentage fee charged to the seller by the auction house for the services provided in selling their property. This Commission is established by the consignment agreement prior to the auction.

COMPETING BID

The auctioneer will accept COMPETING BIDS from various sources during an auction, including: in-house audience bidder(s), absentee bids, telephone bids, live online bidding platforms, or book bids.

CONSIGNEE

The CONSIGNEE is the auctioneer or auction house that the consignor entrusts to sell property at auction.

CONSIGNMENT AGREEMENT

CONSIGNMENT AGREEMENT is the binding contract between a consignor and Lumsden Auctions relating to the property consigned for sale, either through auction or a private treaty. The Consignment Agreement includes Lumsden Auctions’ terms and commissions for consignment related services.

CONSIGNOR (ALSO KNOWN AS SELLER OR VENDOR)

The CONSIGNOR is the individual, entity, or representative on whose behalf Lumsden Auctions is selling property.

 

HAMMER PRICE

The final winning bid is called the HAMMER PRICE. This price does not include the Buyer’s Premium (see above), or any applicable sales tax or shipping costs. The Hammer Price is announced by the auctioneer at the close of each lot, whether property is sold or passed.

LITERATURE

LITERATURE  is any information about a lot’s known current and/or prior published history.

LOT

LOT is an object or group of objects offered for sale as one unit. Lots are numbered and sold in consecutive order.

ONLINE ONLY AUCTION

ONLINE ONLY AUCTIONS are auctions that are offered exclusively through live online bidding platforms and are not conducted in front of a live audience. Prospective clients may still view the lots in person either during regular auction preview hours or by appointment. As a courtesy, Lumsden Auctions offers clients the ability to leave absentee bids (but not telephone bidding) for Online Only Auctions.

OPENING BID (OR STARTING PRICE)

The OPENING BID is the amount the auctioneer will start a given lot.

PRIVATE SALE

PRIVATE SALE is an agreement between the auction house and the consignor to sell an item privately to a prospective buyer. Lumsden Auctions offers Toomey+, a convenient online marketplace to purchase works privately outside of the auction environment. Please note all items scheduled to sell at auction will be offered at auction, unless otherwise withdrawn by the consignor. Auction lots are not available for Private Sale prior to the auction.

PRICE REALIZED

The PRICE REALIZED is the final purchase price of a lot, which includes the hammer price with the buyer’s premium.

 

 

PROVENANCE

PROVENANCE is any information about a lot’s known current and/or prior ownership history.

REGISTRATION

When you REGISTER with Lumsden Auctions, you provide us with information that includes your identification, name, billing address, and credit reference in order to bid. Only registered bidders are allowed to participate in any given auction and must register separately for each individual sale.

RESERVE

RESERVE is a confidential minimum price, below which an item cannot be sold. A consignor is able to arrange a reserve with the auction house prior to the auction. In most instances, if a reserve is set, the reserve is less than the low estimate.

TERMS AND CONDITIONS OF SALE

TERMS AND CONDITIONS OF SALE is the terminology used to dictate the buying and selling of property. By placing a bid, clients are agreeing to Lumsden Auctions Terms and Conditions of Sale. Click here to see Lumsden Auctions’ Terms and Conditions of Sale.

TELEPHONE BID (OR PHONE BID)

If a client is unable or unwilling to attend a live auction, a Lumsden Auctions’ staff member can assist them by placing a bid for that client via telephone. The Toomey & Co. staff member will relay the TELEPHONE BID to the auctioneer during bidding on a the client’s specified lot.

VIEWING

VIEWING is a preview of the property held in advance of an auction. You can schedule a private viewing at Lumsden Auctions or attend one of our public viewings in advance of an auction. Viewings are open to the public at no charge.